Privacy Policy

Privacy Policy Last updated: June 6, 2025

SGS Mental Health Care (“Company”, “We”, “Us”, or “Our”) is committed to protecting the privacy of your personal and health information. This Privacy Policy describes how we collect, use, and disclose your Personal Data and Protected Health Information (PHI) when you access or use our services, including through our website, in compliance with applicable data protection laws and the Health Insurance Portability and Accountability Act (HIPAA).

Interpretation and Definitions

The terms used in this Privacy Policy align with definitions under HIPAA and relevant data protection regulations.

Definitions

Protected Health Information (PHI): Any individually identifiable health information we collect during the provision of health care services.

Personal Data: Any information that relates to an identified or identifiable individual, which may include PHI under HIPAA.

Service: Refers to the website and mental health services provided by SGS Mental Health Care.

You: The individual accessing or using the Service or acting on behalf of another individual.

Collection of Information

We collect the following categories of information:

PHI and Personal Data:

  • Full name, contact information (email, phone number, address)

  • Date of birth, medical history, treatment information

  • Insurance and billing information

Automatically Collected Data:

  • IP address, browser type/version, pages visited

  • Time spent on pages, device identifiers

Cookies and Tracking Technologies: We use session and persistent cookies to enhance user experience and maintain secure sessions. Cookies related to PHI are stored securely and never shared for marketing purposes without explicit authorization.

Use of Your Information

We use your PHI and Personal Data to:

  • Provide and manage mental health services

  • Communicate appointment and treatment updates

  • Maintain records for clinical and legal requirements

  • Process insurance claims and billing

  • Improve the functionality and user experience of our website

  • Comply with federal and state legal requirements

Disclosure of Your Information

We may disclose your PHI:

  • To healthcare providers involved in your care

  • To third-party service providers for administrative or technical support, under Business Associate Agreements (BAAs)

  • As required by law, such as in response to court orders or subpoenas

  • To prevent serious threats to health or safety

  • With your written authorization for purposes not covered in this notice

We may disclose your Personal Data:

  • To service providers who assist in operating our website and services

  • For analytics, security, or customer support

  • For legal compliance

  • With your consent, for other specific purposes

Data Security and Confidentiality

We implement administrative, physical, and technical safeguards to protect your PHI and Personal Data, including:

  • Encrypted storage and transmission

  • Access controls and role-based permissions

  • Regular staff training and internal audits

Retention of Information

We retain PHI and Personal Data for as long as required by law and professional guidelines. Upon request and where legally permitted, we will delete or anonymize your data.

Your Rights Under HIPAA and Privacy Laws

You have the right to:

  • Access and receive a copy of your health records

  • Request amendments to your health information

  • Obtain an accounting of disclosures

  • Request restrictions on certain uses/disclosures

  • Receive confidential communications by alternative means or at alternative locations

  • File a complaint with us or the U.S. Department of Health and Human Services (HHS)

Children’s Privacy

We do not knowingly collect PHI or Personal Data from individuals under age 13 without verified parental consent, except as permitted by law.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and significant changes will be communicated directly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your rights, please contact us at:

Email: sgsinfo@sgsmentalhealth.com
Phone: 732-455-1239

Address:
SGS Mental Health Care
New Brunswick, NJ, United States